All XDUOO products have a 12-month limited warranty on parts and labor from date of purchase. Please contact us if you have any problem.
After-sale service email email@example.com
What Is Not Covered？
The warranty doesn't cover damage caused by accident, misuse, abuse, neglect, excessive moisture, lightning, power surges, other acts of nature, unauthorized product modification or repaires, or failure to follow the instructions outlined in this guide.
What We Will Do？
We will repair or replace any defective parts, at our option, within a reasonble amount of time and free of charge any time during the warranty period.
What We Ask From You？
You will be responsible for shipping charges to XDUOO or to an authorized dealer. We recommend and you keep the original shipping materials to prevent shipping damage if service is need. XDUOO cannot be responsible for and damages incurred during shipping due to poor packing, so please pack well and make sure to insure your shipment.